From supplying you with the right new computer, to repairs, troubleshooting, advice and support, we can provide you with a full range of services. We offer IT support on an ongoing or ad-hoc basis as well as providing existing system evaluation and recommendations to improve performance and reliability.
Computing & IT Support
Friendly, reliable IT support you can depend on
If you need support with any aspect of technology or IT in your home or office, call SX Connections. Whether you are lacking internal resources, or want an impartial consultant, you will benefit from professional support and value for money.
At SX Connections, we are able to resolve, monitor and support most issues remotely, however we are also happy to visit you on site if necessary. With that in mind, we can also give you the right tools and technology to ensure that your team are able to work remotely and stay connected.
Services We Provide
Laptop screen broken? Computer making strange noises?
Thanks to years of combined experience with fixing all kinds of problems on all kinds of systems, we are able to step in and work the odd miracle or two even if, for example, your laptop has died, your system has crashed, your computer is running ever-so-slowly or your cat has just knocked a large cup of coffee all over your keyboard!
Many repairs can be diagnosed and even carried out on-site by our experienced team. More serious problems can be handled in our well equipped computer and laptop repair workshop in Romsey. Some of the more common problems we can fix are:
- Broken laptop screens
- Computer won’t boot
- Laptop extremely slow
- Severe virus infection
- Computer re-builds
- Stuck Windows updates
We repair Windows laptops, tablets, PCs and Mac.
Call us in to troubleshoot your IT issues and we will respond rapidly with a detailed assessment of your problem.
With our combined years of experience and our determination to keep up with anything new that comes along we can offer solutions to all of your IT issues, both software and hardware related.
We offer various support packages for homes and small businesses including pay as you go and contracted IT support services throughout Hampshire. Below are some of the common problems we deal with, although this list is by no means exhaustive.
- Constant error messages
- Files lost
- Slow machines
- Virus and malware removal
- Internet speed issues
- Printer problems
- Wireless issues
We can fix all this and more on Windows, Linux and Mac systems, and we can also offer you solutions to prevent the problem happening again.
When planning your new installation we can help you every step of the way with:
- Planning your project
- Expert installation
- Follow up training
By talking to us before you start we can save you expensive mistakes by using our extensive technical knowledge and years of experience to create your own custom-built system. We can also source your equipment to find you the best deal and the best fit for your business and your budget.
- System specification & design
- Source and supply of laptops, desktops & servers
- Software supply and installation
- Network equipment and configuration
- Anti-spam, anti-virus and network security
- Custom-built PCs
One of the best ways for small businesses to save money on new installations is by utilising cloud technology, our Cloud Computing page will tell you all you need to know.
Computers and IT systems are modular in nature, which means that it is often possible to upgrade individual components without buying all new equipment.
Tell us what you currently have and we’ll assess what can be done. We may well be able to augment your existing system with the latest technology by speeding up your existing network or upgrading your software.
It may be possible to add a server to your existing infrastructure, giving you new features and facilities, or upgrade your existing server – all with minimal down-time and little disruption to your working day. Or it could simply be a case of re-configuring what you already have.
Simple steps that we can take to upgrade your system include:
- Extra memory
- Latest software
- Faster network equipment
- More storage
- Improved system configuration for easier sharing and collaboration