Rest assured that, if any issues arise, we’ll be on hand to resolve the problem, quickly and efficiently as our IT support means you can be sure that if disaster strikes your systems will not stay down for an extended length of time. We will work to solve any issue with our desktop support, to guarantee your business will be back on track as soon as possible.
We are confident that we can assist with all of your IT solutions remotely, but if we can’t, we will come to you as quickly as possible.
for Windows, Mac OS X & Linux (attended)
for servers &
unattended access.
These packages are aimed at those working on their own home machines in particular. Take a look at our different service level packages below…
A phone call to discuss requirements and current set up which can cover but is not limited to:
System information
Internet speed
Connection type
Usage of computer
Any current issues
30 mins max.
Same as package 1 but with a few extras:
Antivirus check and advice
Avast Cloudcare offering (£2/month + VAT)
Any printer / printing issues
Wifi setup / boosting
45 mins max.
Same as package 1 and 2 but also includes:
Remote access to your computer
Health check
Performance check
Processes check
Speed test
Improvement advice
Start Windows Updates if required
60 mins max.